HPE TC 4Y Ess DL20 Gen10 SVC

1285.56Cena
ieskaitot PVN 21%
ID:608953
Kods:HV6X9E
EAN:4549821435357
Ražotājs:HEWLETT PACKARD ENTERPRISE
Pieejamība piegādātāja noliktavā:
100
Piegādes laiks:5-6 dienas
Saņemsi: 13.02.2023
Produkta apraksts
Marketing Description
HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility. The service provides access to expert technical resources with specialized knowledge in the hardware and or software within the context of the specific workload.
Product Features
  • Remote problem diagnosis and support
  • On-site hardware support
  • Replacement parts and materials
  • HPE Visual Remote Guidance (VRG)
  • HPE InfoSight dashboards
  • HPE InfoSight workload insights
  • Firmware updates for selected products
  • Collaborative Support and Collaborative Assistance
Product Properties
Product Description HPE Pointnext Tech Care Essential Service - extended service agreement - 4 years - on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 4 years
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week
Designed For P/N: P06961-B21#ABJ, P06961-B21#B19, P06961-B21#UUF, P06962-B21#ABJ, P06962-B21#UUF, P06962R-B21, P06962R-B21#0D1, P06962R-B21#B19, P06962R-B21#UUF, P06963-B21#ABA, P06963-B21#ABJ, P06963-B21#UUF, P06963R-B21, P06963R-B21#B19, P17077-B21, P17078-B21, P17079-B21, P17080-B21, P17081-B21
(EN)
Parametri
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